Returns Policy

At COSMED Asia-Pacific, we pride ourselves on providing high-quality goods, services, and support. If the product you have received is not up to standard, you may be entitled to a refund or replacement of the product free of charge.

If a product is damaged, defective, or incorrect, please reach out to the team at anz@cosmed.com or call our office on +61 2 8069 9673 to organise a refund and/or replacement.

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You can view our full returns policy here

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Please complete the Goods Return Form, printed and attached with any returned items to be assessed and subsequently resolved.